Privacy Policy for zorionexar.com

Learn more about how your information is collected, used, and protected when you visit our website

Our Commitment to Privacy Protection

Your privacy matters to us. We are dedicated to protecting your personal data through transparent practices, responsible data handling, and compliance with Australian privacy law (including the Privacy Act 1988 and Australian Privacy Principles).

This policy explains what information we collect, why we collect it, and how you can manage or request access to your personal data. By using our site, you agree to this policy and our approach to data management.

Data Collection Practices

We gather information directly from users through forms, as well as automatically for analytics and website functionality. We limit data to what’s required for clear, essential communication.

Information Collected Directly

• Name, contact details, and any message content you submit via our forms
• Preference choices related to cookies and privacy settings
• Communications you initiate with our support teams
• Appointment or enquiry details when you make a booking
• Feedback or survey responses you provide voluntarily

Automatically Collected Data

• Browser type, language settings, and device information
• IP address and approximate geolocation (if enabled)
• Pages viewed and time spent on our site
• Referring website or traffic source
• Cookie preferences and site usage patterns

How We Use Your Data

Your information is used for clear communication, service improvement, compliance with legal obligations, and providing a better experience tailored to your preferences.

• Respond to your specific enquiries
• Schedule, confirm, and manage consultations
• Enhance site and service security
• Comply with legal or regulatory requirements
• Conduct site analytics for optimization
• Personalize user experience and site content
• Enforce our terms and site security

Privacy First: We uphold high standards by limiting access to your data and only retaining what’s necessary for the purposes described.

Sharing and Disclosure

Information is only shared for necessary operation (such as IT support), legal obligations, or when required for service fulfillment. No marketing or product sales involved.

Service Providers and Partners

Trusted partners are given limited access only as needed for services like IT, analytics, and secure email management. All partners are contractually bound to adhere to our privacy standards.

Legal Obligations

We cooperate with government or legal requests as required by law, protecting your rights wherever possible.

Anonymous Analytics Data

Aggregate data is used for understanding trends, with personal identifiers removed.

Your Rights and Choices

You have rights to access, correct, or request deletion of your personal data. Contact our team to exercise your rights or for more information.

• You may request access to the personal data we hold about you.
• You can request corrections to inaccurate or incomplete data.
• Request deletion of your data if no longer needed for our purposes.
• Ask for your data in a portable, machine-readable format.
• Object to processing for certain uses, such as direct marketing.
• Ask us to limit data use in certain situations.

Security Measures

We use strong security practices to protect your information, including encryption, staff training, and regular data reviews. Your privacy is a priority at every step.

Technical Protections

• Use of SSL/TLS encryption for website forms
• Access controls and password protection for files
• Data backups and regular software updates
• Detection of unauthorized access or breaches

Organizational Safeguards

• Staff privacy training and clear policies
• Prompt incident response procedures
• Vendor due diligence for privacy standards
• Regular reviews of security and compliance

Data Retention Policy

We retain your information only as long as needed for communication, legal obligations, and service provision, after which it is deleted or anonymized.

• Deleted after deactivation and required legal period
• Feedback and survey data removed regularly
• Messages deleted after response
• Securely managed and deleted per legal timelines
• No marketing data retained or used

Your data will not be retained longer than necessary for clear business reasons.

International Data Transfers

If data is transferred beyond Australia, we ensure contractual safeguards and partner compliance with Australian standards.

• Contracts requiring equivalent protection
• Partner agreements with privacy clauses
• Transfers only to reputable providers
• Regular compliance checks for overseas partners

Cookie and Tracking Technologies

Cookies are used for essential site functions, analytics, and improving your browsing experience. Manage settings in your browser or our consent form.

Types of Cookies We Use

• Critical for site security and operation
• Used to analyze site usage patterns
• Identify preferences for a better experience
• Enable extra features when you are signed in

Most browsers allow you to adjust cookie settings easily at any time.

Policy Updates and Notification

We update this policy as needed for legal or business reasons. Review changes regularly to stay informed about our practices.

• Notification via an on-site banner
• Revised effective date displayed
• Updated version posted to this page
• Contact options for any policy questions

If substantial changes impact your rights, we will notify users clearly and promptly.

Contacting Us About Privacy

Reach out if you have privacy questions or requests regarding your data.

zorionexar

570 Bourke Street, Level 17 & 24, Melbourne, VIC 3000 Australia

Phone: +61 7 6141 6040

Email: content@zorionexar.com

Last updated October 7, 2025

Effective starting October 7, 2025